Very Impressive People: América Morales, Customer Service

América Morales leads our customer service team and has helped Morgan Polymer set new benchmarks for customer satisfaction in 2020.

As a Tier 1 automotive supplier, it’s crucial that our global OEM customers enjoy complete transparency when they place an order, request information, or reach out for help. Especially in a year where so many suppliers in the automotive supply chain struggled to make deliveries on time, we’re proud to highlight how one of our team members helped us perform as a reliable supplier in North America.

Our Materials Manager, Sam Gaxiola had this to say:

“América has distinguished herself by serving our customers with superior attention to detail and speedy response times. Thanks to her years of experience in the rubber molding industry, she is able to anticipate our customers needs and inform the team so we can effectively schedule materials and presses for our global OEM partners. Even during a turbulent year, América helped ensure we never missed an order and always delivered on-time.”

Join us in congratulating América, and watch the video below to learn more about what it takes to achieve superior on-time delivery.